Apparently, it seems to be very difficult for my dad. Until recently, he did not have to deal with passwords or usernames on a regular basis. With the fast changing world, everything is made available online. Seeing him go through struggles of getting things done the traditional way, we got my parents smart phones. And they got their first mail IDs. Along came passwords. One fine day, I spent an hour explaining how these E-mails worked. He was very attentive and swore that he remembered his password.
In a few days, we had to get him to online banking and he forgot his email ID. After trying hard remembering what it was the email ID had to be discarded. I had to create another account for him and asked him to write it down somewhere safe. The idea was that he would remember it correctly, but within a few months not only did he forget how the emails worked, he forgot his mail ID as well as password. And the chit of paper containing this information was safely locked in one of the most secure places at our home that he forgot where it was. Sigh.
To add to our password worries, soon there were passwords for his online banking accounts and profile passwords to make authorized changes and the online authorization codes. If understanding all these was a trouble, remembering them was almost a challenge. I don’t blame my parents at all, for its all changing too fast for their generation. What seems super simple for us is quite tough for them. A send arrow could only mean one thing for us, but for them to decode this on their own is impossible.
My dad reads every single thing – including the instruction manuals, advertisement pamphlets and even the tiny disclaimers. I did not anticipate the problem in store for us when we started their online accounts. He tries to read and understand every point in the terms and conditions, because that’s how he knows it. When I got impatient at him for wasting both of our times, it only added to the complexity of the situation. It’s funny how he interprets most of the SMSes from various service accounts. For example, if he had got an SMS from SBI regarding Phishing, he would not use his online account for days as his understanding is that the SMS was sent specifically to him only because his account is in danger zone. I don’t even want to talk about the customer care calls. Once he made amma talk to a lady for ten mins patiently answering questions for what I would consider is absolute nonsense.
Their generation is like that. They don’t understand how this ultra-modern world functions anymore and the scams that come with it. Either they are too overprotective that the entire purpose of online world being easy gets lost or they don’t understand the potential dangers.
Why this post you wonder? I asked him for his email password yesterday as a part of my pop quiz and he sent me his email ID in block letters. *I would have squeezed his cheeks had he been next to me*